Privacy Policy
How we collect, use, and protect your personal data
1. Who We Are
This website (www.colivs.com) is operated by Adobha Pte Ltd (UEN: 201327695C), a company registered in Singapore. Colivs is a coliving brand by Adobha, providing furnished condo room rentals across Singapore.
For any privacy-related queries, contact us at sales@adobha.com or WhatsApp Chat with Meera.
2. What Data We Collect
We collect the following personal data when you interact with our website and services:
- Contact information — name, email address, phone number (when you submit an enquiry form, chat with us, or message us)
- Housing preferences — preferred location, room type, budget, move-in date
- Technical data — IP address, browser type, device information, pages visited, time spent on site (collected automatically via cookies and analytics)
- Identity documents — passport, NRIC/FIN (only during the lease signing process, not collected through the website)
3. How We Use Your Data
We use your personal data for the following purposes:
- Responding to your room enquiries and scheduling viewings
- Matching you with suitable available rooms based on your preferences
- Processing tenancy agreements and managing your stay
- Sending you updates about room availability (only if you opted in)
- Improving our website and services through analytics
- Complying with Singapore's legal and regulatory requirements
4. Cookies and Tracking
Our website uses the following tracking technologies:
- Google Analytics (GA4) — to understand how visitors use our website, which pages are popular, and where traffic comes from. This data is anonymised and aggregated.
- Google Tag Manager (GTM) — to manage analytics and marketing tags on our website.
- Google Ads — if you arrive via a Google ad, conversion tracking helps us understand which ads are effective. No personal data is shared with Google beyond what is standard for ad delivery.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
5. How We Share Your Data
We do not sell your personal data to third parties. We may share your data with:
- Property owners/landlords — limited contact details when arranging viewings or tenancy agreements for specific properties
- Service providers — email delivery (EmailJS), AI chat assistant (PropPanda), analytics (Google) — these providers process data on our behalf under strict data processing agreements
- Legal authorities — if required by Singapore law or court order
6. Data Retention
We retain your enquiry data for up to 24 months after your last interaction with us. If you become a tenant, we retain tenancy-related records for 7 years after the end of your lease, as required by Singapore's tax and regulatory obligations. You can request deletion of your data at any time by contacting us.
7. Your Rights Under PDPA
Under Singapore's Personal Data Protection Act (PDPA), you have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete data
- Withdrawal of consent — withdraw your consent for us to use your data (this may affect our ability to provide services)
- Deletion — request deletion of your personal data, subject to legal retention requirements
To exercise any of these rights, email sales@adobha.com. We will respond within 30 business days.
8. Data Security
We take reasonable measures to protect your personal data from unauthorised access, loss, or misuse. Our website uses HTTPS encryption. Access to personal data is restricted to authorised personnel only.
9. Third-Party Links
Our website may contain links to external websites (e.g., WhatsApp, Google Maps, PropertyGuru). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Last updated: 18 March 2026 · Adobha Pte Ltd · UEN 201327695C